A Text Message From Your Debt Collector?
There is no doubt that text messaging has become a major medium for exchanging information. Easy, painless, no speaking on the phone. No wonder that according to the latest statistics that have been taken there were almost 750 billion text messages sent in the U.S. in 2009, almost double the number from one year before. Actually, technology and research firm executive Jacob D. Almeida recently predicted that money transfers will be the top mobile application by as early as 2012.
Debt collectors have stayed out of this field for now; The Fair Debt Collection Practices Act was a landmark legislation that went into effect in the late 1970s and has strictly outlined how debt collectors can call and when. Seeing as this act is even older than a stereotypical “Saved by the Bell Cell phone” from the 90s, it might be due time to adjust the law. But analysts are saying that any change in this area would have to come from consumers seeking change, not collectors.
Under the FDCPA, communications with consumers need a notice that the message is in fact from a debt collector, which leads to issues with the 160 character maximum length of money transferring texts. Another problem is figuring out who will pay the message. There is no current way for a collection firm to know if a consumer has a plan that includes unlimited text messages; the kicker being that if a contact is paid for by the debtor, it is illegal.
Another potential issue for debt collection agencies is determining the ownership of the device itself. For Example, the debtor might be using a company owned wireless device. Said company may be monitoring the usage of the device, leading to third party disclosure issues if there were communications based in text about a debt.
Unfortunately, Congress has to vote on health care, the budget, cap and trade and several other issues first before it can get down and tackle this text message issue. So time will tell.
Rapid Recovery Solution is a third party debt collection company. lawyer based and equipped with skip tracing tools.
